Preserve Your Video8 Memories: Expert Digitisation Service
Your treasured Video8 tapes hold precious moments, but time is taking its toll. EachMoment's professional Video8 digitisation service transforms your old camcorder recordings into lasting digital formats. Get started with a simple £10 deposit for your free, secure Memory Box. We use professional-grade equipment, offer complimentary cloud storage, and guarantee the safety of your irreplaceable family history. Enjoy your memories on USB, DVD, or a private Cloud Album.
- Each tape is carefully cleaned and undergoes essential restoration, free of charge.
- We use broadcast-quality Video8 VCRs, enhanced with Time Base Correction, for superior digitisation.
- Effortless sharing and secure access are guaranteed with your free, included cloud album.
- Families and media experts across the UK trust us for secure, reliable conversions.
- Benefit from our 600+ 5-star customer testimonials, reflecting our commitment to quality.
*Order before 12pm for next-day Memory Box dispatch. Free secure 3-way courier & Memory Box included for orders exceeding £50.00
Industry leading digitisation, trusted by...
Memories we've restored & preserved
3 Easy Steps To Preserve Your Precious Memories
1. Begin with a £10 Deposit: Your Free, Secure Memory Box
Start the journey of protecting your Video8 memories by ordering your complimentary, high-strength Memory Box today. Just a £10 deposit gets you started. Order before noon, and we'll dispatch your Memory Box for next-day delivery, prepared for you to safely package your Video8 tapes. Don't worry about dust or minor age-related issues; our skilled technicians will perform expert cleaning. When your Memory Box is packed with your tapes, simply arrange a free, secure courier collection using our easy online system.
2. Professional Digitisation and Enhancement at Our UK Facility
Your Video8 tapes receive exceptional care at our specialized UK digitisation center. Each tape goes through a detailed process of professional cleaning, necessary restoration, and high-resolution digitisation using broadcast-standard Video8 VCRs featuring Time Base Correction (TBC). Our expert technicians convert your tapes with precision, optimizing video and audio for outstanding modern playback. From tape cleaning to essential repairs, these essential services are included, guaranteeing the highest quality digital transformation of your cherished 8mm recordings.
3. Relive, Share, and Secure Your Digitised Video8 History
Experience the joy of your Video8 memories, revitalised in a vibrant digital format. We return your original tapes alongside your newly digitised videos in your selected format – a convenient USB drive, a classic DVD, or an easily accessible cloud storage option. Seamlessly share your precious moments with loved ones, near and far, spanning generations, confident that your memories are securely preserved. Enjoy effortless playback on modern devices like Smart TVs, laptops, tablets, and smartphones.
1. Begin with a £10 Deposit: Your Free, Secure Memory Box
Start the journey of protecting your Video8 memories by ordering your complimentary, high-strength Memory Box today. Just a £10 deposit gets you started. Order before noon, and we'll dispatch your Memory Box for next-day delivery, prepared for you to safely package your Video8 tapes. Don't worry about dust or minor age-related issues; our skilled technicians will perform expert cleaning. When your Memory Box is packed with your tapes, simply arrange a free, secure courier collection using our easy online system.
2. Professional Digitisation and Enhancement at Our UK Facility
Your Video8 tapes receive exceptional care at our specialized UK digitisation center. Each tape goes through a detailed process of professional cleaning, necessary restoration, and high-resolution digitisation using broadcast-standard Video8 VCRs featuring Time Base Correction (TBC). Our expert technicians convert your tapes with precision, optimizing video and audio for outstanding modern playback. From tape cleaning to essential repairs, these essential services are included, guaranteeing the highest quality digital transformation of your cherished 8mm recordings.
3. Relive, Share, and Secure Your Digitised Video8 History
Experience the joy of your Video8 memories, revitalised in a vibrant digital format. We return your original tapes alongside your newly digitised videos in your selected format – a convenient USB drive, a classic DVD, or an easily accessible cloud storage option. Seamlessly share your precious moments with loved ones, near and far, spanning generations, confident that your memories are securely preserved. Enjoy effortless playback on modern devices like Smart TVs, laptops, tablets, and smartphones.
Excellent
4.7/ 5
reviews
Long lost treasures
EachMoment haven't just 'unlocked' the memories on the tape, they've also cleaned up the sound and picture, boosted the volume and the running speed is now correct. It's like stepping back in time, our dearly departed parents and other relatives - then so young - each having a turn at talking, singing at the camera. It sends warm shivers down the spine! I can't recommend highly enough. EachMoment haven't just 'unlocked' the memories on the tape, they've also cleaned up the sound and picture, boosted the volume and the running speed is now correct. It's like stepping... EachMoment haven't just 'unlocked' the memories on the tape, they've also cleaned up the sound and picture, boosted the volume and the running speed is now correct. It's like stepping back in time, our dearly departed parents and other relatives - then so young - each having a turn at talking, singing at the camera. It sends warm shivers down the spine! I can't recommend highly enough.
Catherine, 6 hours ago
After trying to remember lost loved ones
After trying to remember lost loved ones voices, we found old video tapes and after searching the internet for a company to try and digitalise them we came across each moment. They managed to clean and restore and put them all on a memory stick that we can watch for ever now! I’ve loved watching them, absolutely fantastic so would highly recommended this company. After trying to remember lost loved ones voices, we found old video tapes and after searching the internet for a company to try and digitalise them we came across each... After trying to remember lost loved ones voices, we found old video tapes and after searching the internet for a company to try and digitalise them we came across each moment. They managed to clean and restore and put them all on a memory stick that we can watch for ever now! I’ve loved watching them, absolutely fantastic so would highly recommended this company.
Kelly M, 22 hours ago
Last night I heard my grandmother's…
Last night I heard my grandmother's voice reading a Christmas poem for the first time in over 30 years. She passed away in 1990, and after her death I found a cassette tape, mangled in a tape player. I kept it, hoping one day to find a way to restore it. EachMoment restored that tape, and this year on the day of her birthday, her great-grandchildren will hear her voice for the first time, and her children, now grandparents themselves, will hear their mother's voice again as well. There are no words that can adequately express my gratitude. Last night I heard my grandmother's voice reading a Christmas poem for the first time in over 30 years. She passed away in 1990, and after her death I found... Last night I heard my grandmother's voice reading a Christmas poem for the first time in over 30 years. She passed away in 1990, and after her death I found a cassette tape, mangled in a tape player. I kept it, hoping one day to find a way to restore it. EachMoment restored that tape, and this year on the day of her birthday, her great-grandchildren will hear her voice for the first time, and her children, now grandparents themselves, will hear their mother's voice again as well. There are no words that can adequately express my gratitude.
Laura P, yesterday
EachMoment rescued 30 Hi8 analogue…
EachMoment rescued 30 Hi8 analogue camcorder tapes. 45 hours of family memories. I could not plly them on my camcorder and thought I had lost them forever. Some of the tapes are over 30yrs old.The technical department has managed to extract restore and digitise nearly everything!Now all those memories are available to the whole family to share on whatsapp and stream on our TV whenever they come round! Love it. EachMoment rescued 30 Hi8 analogue camcorder tapes. 45 hours of family memories. I could not plly them on my camcorder and thought I had lost them forever. Some of the... EachMoment rescued 30 Hi8 analogue camcorder tapes. 45 hours of family memories. I could not plly them on my camcorder and thought I had lost them forever. Some of the tapes are over 30yrs old.The technical department has managed to extract restore and digitise nearly everything!Now all those memories are available to the whole family to share on whatsapp and stream on our TV whenever they come round! Love it.
Kevin N, yesterday
Long ago cherished memories
The items we sent to be converted from VHS tapes to DVD's, an Audio tape cassette to CD and negatives and slides to a memory stick were excellently done. Everyone who has seen and heard the finished articles has been very impressed. Excellent value for money and has been recommended several times. The items we sent to be converted from VHS tapes to DVD's, an Audio tape cassette to CD and negatives and slides to a memory stick were excellently done. Everyone... The items we sent to be converted from VHS tapes to DVD's, an Audio tape cassette to CD and negatives and slides to a memory stick were excellently done. Everyone who has seen and heard the finished articles has been very impressed. Excellent value for money and has been recommended several times.
Theresa, 2 days ago
Excellent service
It is very easy to place an order as everything is organised by EachMoment. I ordered the digitisation of a large quantity of old Super 8 Cine film, Video 8 tapes, VHS tapes and photographic negatives. The process took about 3 weeks due to the quantity but it was well worth waiting for. I was absolutely delighted by the results and I feel reconnected with my past and people who were in my life as far back as the early 1950s. Incredible ! It is very easy to place an order as everything is organised by EachMoment. I ordered the digitisation of a large quantity of old Super 8 Cine film, Video 8... It is very easy to place an order as everything is organised by EachMoment. I ordered the digitisation of a large quantity of old Super 8 Cine film, Video 8 tapes, VHS tapes and photographic negatives. The process took about 3 weeks due to the quantity but it was well worth waiting for. I was absolutely delighted by the results and I feel reconnected with my past and people who were in my life as far back as the early 1950s. Incredible !
Mauro S H, 2 days ago
Excellent.
I sent in a large number of old slides and video tapes to be digitised some of which were in very poor condition. Each Moment did a fantastic job of capturing the images digitally for me. Professional service, friendly helpful staff. Will be using again and would recommend. I sent in a large number of old slides and video tapes to be digitised some of which were in very poor condition. Each Moment did a fantastic job of... I sent in a large number of old slides and video tapes to be digitised some of which were in very poor condition. Each Moment did a fantastic job of capturing the images digitally for me. Professional service, friendly helpful staff. Will be using again and would recommend.
Marcus H, 3 days ago
Wonderful service and wonderful results
I bought a mixed box of old tapes and cassettes, some in poor condition and the team at Each Moment worked their magic.I now have many happy memories that would otherwise have been lost.They are a brilliant company, professional and efficient and I wouldn’t hesitate to recommend them, or urge others to salvage memories before their lost! I bought a mixed box of old tapes and cassettes, some in poor condition and the team at Each Moment worked their magic.I now have many happy memories that would... I bought a mixed box of old tapes and cassettes, some in poor condition and the team at Each Moment worked their magic.I now have many happy memories that would otherwise have been lost.They are a brilliant company, professional and efficient and I wouldn’t hesitate to recommend them, or urge others to salvage memories before their lost!
Amanda, 3 days ago
A lot of videocam footage transferred quickly.
I needed to get a lot of videocam cassette footage transferred as a surprise for a 70th birthday at relatively short notice. The team were very helpful when approached and were able to get me online access to the 39 tapes before I received the USBs so I could select specific videos for the party. One tape was also returned and cleaned up very quickly when it was found to have some tracking interference. We now have some great memories restored to share with the family and our grandchildren. I needed to get a lot of videocam cassette footage transferred as a surprise for a 70th birthday at relatively short notice. The team were very helpful when approached and... I needed to get a lot of videocam cassette footage transferred as a surprise for a 70th birthday at relatively short notice. The team were very helpful when approached and were able to get me online access to the 39 tapes before I received the USBs so I could select specific videos for the party. One tape was also returned and cleaned up very quickly when it was found to have some tracking interference. We now have some great memories restored to share with the family and our grandchildren.
Mark F, 3 days ago
Start Converting Your Video8 Tapes to Digital Today
Safeguard your irreplaceable Video8 memories from the ravages of time and tape decay. Our professional service offers a secure, simple, and high-quality solution to protect your cherished moments. Order your free Memory Box today for a mere £10 deposit and begin preserving your family's legacy for future generations.
Place your order for a protective Memory Box before noon, and we guarantee same-day dispatch for next working day delivery, so you can quickly and securely send us your tapes.
Help us keep your digital memories well-organized! Give us details about your tapes, and we'll create descriptive titles for your digital video files, simplifying locating and sharing.
Your Memory Box comes with a pre-paid return shipping label and protective materials, guaranteeing safe and fully tracked transit of your originals and digital copies back to you.
Stay informed throughout the process with our real-time online order tracking. Monitor your Memory Box's location from collection, through digitisation, to its safe return.
We do more than just transfer. Our service includes expert cleaning and necessary restoration of your tapes, improving video and audio using professional equipment – all at no extra charge.
We're confident you'll love your digitised Video8 tapes. We guarantee our service quality and provide a full refund if you're not entirely satisfied. Your peace of mind is paramount.
Free Secure Collection & Return | Expert Video8 Restoration | Free Custom File Titles | Free Cloud Storage
“The quality of the videos and audio was incredible. I would 100% recommend EachMoment to anyone!” — Abby
The Importance of Our Protective Memory Box for Your Video8 Tapes
Our Memory Box is much more than mere packaging; it's the safest way to transport your tapes for digital preservation. Designed specifically for delicate media, this crush-proof box ensures your tapes reach our lab undamaged. Order before noon, and your Memory Box, with a clear Welcome Guide, arrives the next working day. Simply pack your tapes – regardless of their condition – and let our specialists restore them. We've invested heavily in secure handling, using the same trusted couriers that handle sensitive official documents. Our track record proves our commitment: zero tapes lost or damaged in transit, ever. Your family's irreplaceable memories deserve this level of protection.
Securing Your Cherished 8mm Camcorder Memories for Future Generations
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- Professional digitisation stops the natural deterioration of Video8 tapes, preventing further quality loss.
- Digital conversion ensures your memories are compatible with modern technology for years to come.
- We use a high-security courier, the same trusted for university exam papers and passports, for peace of mind.
- Our experienced team uses a detailed tracking system, monitoring each tape throughout the process.
- Track your tapes' journey from your doorstep to our lab via your smartphone, computer, or phone.
- Your tapes are transported in our robust, crush-resistant Memory Box, designed for maximum protection.
Exceptional Video8 Digitisation with Professional Restoration
Leveraging extensive experience in professional media conversion, EachMoment provides top-tier Video8 digitisation. Our UK-based lab is equipped with regularly serviced, broadcast-quality Video8 VCRs and commercial-grade recording equipment, guaranteeing the highest standard of digital transfer for your home movies. Each Video8 tape undergoes a thorough physical cleaning and restoration before digitisation. By meticulously removing dust, mould, and surface contaminants, we enhance tape integrity and signal quality – a crucial step often missed by other services. We dedicate the time and care to ensure your memories are preserved at their best.
Expert cleaning and essential restoration are included with every Video8 to digital conversion.
Frequently Asked Questions: Video8 to Digital Conversion
What's the complete process for Video8 to digital conversion at EachMoment?
A: Preserving your tapes with EachMoment is simple, secure, and efficient:
1. Order & Get Your Memory Box: Use our online tool, select 'Video8 tapes', and pay a £10 deposit. Your free, reinforced Memory Box is dispatched for next-day delivery*.
2. Securely Pack Your Tapes: Carefully pack your tapes into the Memory Box. No need to pre-clean; our experts handle that!
3. Schedule Courier Collection: Arrange a free, secure collection via our online portal. Your Memory Box is safely transported to our UK lab.
4. Assessment & Invoice/Refund: Our technicians assess your tapes and issue a clear invoice for adjustments or a refund if needed.
5. Restoration & Digitisation: After payment, your tapes undergo professional cleaning, restoration, and high-resolution digitisation.
6. Quality Control & Preparation: Your digitised videos undergo checks and are prepared for your chosen output (Cloud Album, USB, or DVD).
7. Secure Return: Your original tapes and digital copies are securely returned via our trusted courier.
8. Relive & Share: Enjoy and share your revitalised memories on any digital device!
*Order before 12 pm for next-day Memory Box delivery. Free Memory Box + free 3-way secure courier for orders over £50.00.
Which Video8 tape formats do you convert?
A: We specialise in converting standard Video8 tapes to digital formats. These 8mm analogue tapes were common in camcorders from the mid-1980s to the mid-1990s, usually marked with 'Video8' on the cassette. If your tapes resemble small cassettes, often labeled 'Video8', we can convert them. Unsure about the format? Simply send your tapes in our Memory Box, and our specialists will identify them. We handle Video8 tapes in virtually any condition, including those with scratches, fading, or minor damage.
What if I have more Video8 tapes than I initially estimated?
A: Discovering more tapes is common! Our process is designed for flexibility:
1. Initial Estimate & Start: Use our online tool to estimate the number of tapes and pay the £10 deposit for your free Memory Box.
2. Pack All Tapes: Pack all your Video8 tapes, even if it exceeds your initial estimate.
3. Assessment at Our Lab: Our technicians accurately count and assess all tapes upon arrival.
4. Invoice or Refund: We send a clear invoice for additional tapes or issue a refund if applicable. You only pay for the final count after we've assessed them. This ensures you can send all tapes without overestimating upfront.
How will I receive my digitised Video8 videos?
A: We provide several convenient options for receiving your digitised videos:
1. Complimentary Cloud Album (Included):
* Instant online access via a secure Cloud Album.
* Effortless sharing with family and friends.
* Stream videos on any device (smartphones, tablets, computers, Smart TVs).
* Secure cloud backup of your memories.
2. Premium Crystal USB Drive (Popular):
* Videos on an elegant crystal USB drive in a gift box.
* Ideal for gifting or special occasions.
* High-quality files compatible with modern devices.
3. Robust Classic USB Drive (Durable):
* A durable steel USB drive for a long-lasting physical backup.
* Reliable long-term storage.
4. Traditional DVD Set (Classic):
* DVD set for playback on standard DVD players (compatible with older TVs).
* Familiar and user-friendly format.
* Includes custom DVD menus and chapters.
Many customers choose a combination, like the Cloud Album for sharing and a Premium USB for safekeeping.
What security measures protect my irreplaceable Video8 tapes?
A: Your tapes' safety is our top priority. We have a multi-layered security system:
1. Secure Memory Box Transport:
* Our proprietary Memory Box is crush-proof, protecting against damage.
* We have a perfect record of zero tapes damaged in transit.
2. Premium, Tracked Courier:
* We partner with a division of a national courier known for handling sensitive materials.
* Real-time tracking from collection to return.
* Zero lost items since our courier service began.
3. Lab Security & Handling:
* Each tape gets a unique QR code for tracking.
* Our lab is monitored 24/7 and climate-controlled.
* Trained technicians adhere to strict protocols.
* Regular equipment maintenance and calibration.
We've never lost or damaged a customer's tape. Your memories are in safe hands.
What if I'm unsure of the content on some of my older Video8 tapes?
A: It's understandable to be unsure! Here's our approach:
1. Full Refund for Blank Tapes: If a tape is blank, you'll receive a full refund for its digitisation cost.
2. Digitising All Recoverable Footage: We professionally digitise any recoverable footage, regardless of:
* Length (even short clips).
* Unlabeled or unknown origin.
* Mixed recordings or multiple events on one tape.
Many customers rediscover long-forgotten moments. Our restoration can reveal details not easily visible on original playback.
Can you restore damaged or mouldy Video8 tapes?
A: Yes! We specialise in restoring aged and damaged tapes, including those with mould. We address:
* Fading or colour shift.
* Scratches or physical marks.
* Brittleness or stiffness.
* Surface dirt or dust.
* Previous splices or repairs.
* Water damage.
* Mould contamination (in most cases).
Our Restoration Process:
1. Expert Assessment: Specialists evaluate the damage.
2. Cleaning & Restoration: We use broadcast-quality VCRs and equipment. Tapes are cleaned to remove dust, mould, and contaminants, enhancing signal quality. We address 'sticky shed syndrome'.
3. Archive-Grade Technology: We use specialised cleaning and restoration for maximum recovery.
4. Physical Repairs: We re-splice broken tapes or address stiffness.
5. Digitisation & Quality Checks: Tapes are digitised with attention to detail, and files undergo checks.
No Extra Charges: Basic restoration is included. If a tape is beyond recovery (less than 1%), you'll receive a refund. Digitising sooner increases the likelihood of preservation!
What's the typical turnaround time for Video8 conversion?
A: We offer two processing options:
1. Standard Processing:
* Turnaround is about 3-4 weeks from Memory Box arrival.
* Includes inspection, cleaning, restoration, frame-by-frame digitisation, and quality control.
* Each tape receives dedicated attention.
2. Expedited Rush Processing (Optional):
* For faster turnaround, choose Rush Processing (1-2 weeks).
* Maintains the same high standards.
* Ideal for urgent needs.
Processing time can vary by:
* Number of tapes.
* Tape condition.
* Current lab workload.
We provide order tracking updates. You can monitor progress online or contact us.
Will I be able to watch my digitised videos on my TV?
A: Yes! Watching on your TV is easy:
Smart TV Options:
* Cloud Album Streaming: Stream directly from your Cloud Album app on compatible Smart TVs.
* USB Playback: Plug your USB drive into your Smart TV's USB port and use the TV's media player.
Standard (Non-Smart) TV Options:
* HDMI Connection: Connect a device (laptop, computer, media player) to your TV with HDMI and play files.
* DVD Player: Use your DVD set in any standard DVD player connected to your TV.
Families enjoy watching digitised memories together. Modern TVs enhance clarity compared to original playback.
Explain your '3-way secure courier' service for Video8 conversion.
A: Our '3-way secure courier' service provides peace of mind and convenience:
1. Memory Box Delivery: We deliver your free, engineered Memory Box to your address for packing.
2. Memory Box Collection: Our courier collects the filled box from your doorstep at a pre-arranged time, ensuring safe transport to our lab.
3. Return Delivery: After digitisation, we return your original tapes and digital copies via the same trusted courier.
This service guarantees safe, secure, and tracked transportation throughout the conversion journey.
Is the courier service truly free for Video8 conversion customers?
A: Yes! Our 3-way secure courier service is free for Video8 orders totalling £50.00 or more. For smaller orders (under £50.00), a £25 charge applies. Most customers benefit from free collection and return, making it seamless and cost-effective.
What are the charges for Rush Processing of Video8 tapes?
A: Rush Processing is available for faster turnaround. Refer to our online quote tool for detailed pricing, structured on a tiered basis related to your total order. View options and fees when placing your order.
Do you offer bulk discounts for Video8 digitisation?
A: Yes, we offer generous bulk discounts. The more tapes you convert, the more you save! See our online quote tool for the tiered discount structure, automatically applied as you add tapes. View discount percentages and savings within the tool.
What's included in the Free Memory Box for Video8 conversion?
A: Our Free Memory Box is a complete solution for safely sending your tapes:
* Crush-Proof Box: Durable, reinforced box for maximum protection.
* Welcome Guide: Step-by-step instructions for packing and arranging collection.
* Pre-Paid Return Label: Pre-addressed, pre-paid label for hassle-free return.
* Tape Identification & 'Name-It Sheet': Stickers and a sheet to organise and label tapes, enabling personalised digital file titles.
The Memory Box is free (with a £10 deposit) and designed for convenience and protection.
What's the standard turnaround time for Video8 digitisation?
A: Standard turnaround is typically 3-4 weeks from Memory Box arrival. This allows for thorough inspection, cleaning, restoration, high-quality digitisation, quality checks, and secure return. We prioritise quality and ensure cherished memories are preserved at their best.
Can I track my Video8 digitisation order's progress?
A: Yes! We provide real-time tracking. Upon collection, you'll receive a tracking link via email. Monitor your tapes' journey through each stage, from arrival at our lab to dispatch. Check the status online 24/7 or contact our team.
How do you ensure security and privacy for my tapes and data?
A: We use multiple security layers:
* Physical Security:
* Crush-proof Memory Box.
* Secure courier (also used for passports and exams).
* Restricted access and 24/7 monitoring at our lab.
* Digital Security:
* Enterprise-grade storage with redundant backups.
* Military-grade encryption for Cloud Album and transfers.
* Chain of Custody:
* Unique QR code for each tape.
* Real-time monitoring of location and processing stage.
We've never lost or damaged an order, ensuring your memories are safe.
What's your policy for blank or unplayable Video8 tapes?
A: Our policy is customer-friendly and transparent:
* Blank Tapes: If a tape is blank, you receive a full refund for its digitisation cost (automatic).
* Unplayable Tapes (Rare): If a tape is unplayable despite restoration (less than 1%), we issue a refund. We'll contact you to explain the circumstances before processing refunds, ensuring transparency.
We ensure you only pay for successfully digitised content.
Do you offer services to customers outside the UK?
A: Currently, our standard service (with Memory Box and courier) is for UK residents. International customers should contact us (hello@eachmoment.co.uk or 01603 361 584) to discuss options and shipping costs.
Can I order extra copies of my digitised videos?
A: Yes, ordering extra copies on USB or DVD is easy. It's popular for sharing, backups, or gifts. Specify the number during online ordering or contact us after completing your order. We offer Premium Crystal and Classic Steel USBs, and additional DVD sets.
Which payment methods do you accept?
A: We accept various payment methods:
* Major Credit/Debit Cards: Visa, Mastercard, American Express.
* Secure Online Payments: Encrypted checkout on our website.
* Bank Transfers: Contact us for larger orders or preferences.
A £10 deposit initiates your order. The remaining balance is invoiced online after we assess your tapes. We provide a secure and user-friendly payment process.
Can EachMoment handle large Video8 digitisation orders?
A: Yes, we handle orders of all sizes, including large ones (hundreds or thousands of tapes). We work with families, organisations, and archives. Our infrastructure (Memory Box, courier, lab) is designed for high volumes while maintaining quality and security. Orders over 50 tapes get dedicated project managers. We offer bulk discounts, making it cost-effective to digitise your entire collection.
What's your refund policy if I'm not satisfied?
A: We offer a 100% satisfaction guarantee. If you're not satisfied, contact us. We'll address concerns, possibly re-digitising tapes, providing alternative formats, or applying enhancements. If we can't resolve it, we'll offer a full refund. Your happiness and memory preservation are our priorities.
How can I contact EachMoment customer support?
A: Our team is available to assist you:
* Phone: Call [01603 361 584](tel:01603 361 584) during business hours.
* Email: hello@eachmoment.co.uk (response typically within 24 hours).
* Website Contact Form: Visit our 'Contact Us' page (response within one business day).
We provide support and guidance throughout your digitisation journey.
What professional equipment do you use, and why is it important?
A: We use industry-leading, broadcast-quality equipment for fidelity and preservation:
* Broadcast-Grade Video8 VCRs: We use top-tier, regularly serviced VCRs designed for professional playback and archiving. They offer superior signal processing, stability, and reduced noise compared to consumer VCRs. Crucially, they have Time Base Correctors (TBCs) to stabilise the video signal, correcting timing errors, eliminating jitter, and reducing artifacts for a clearer, more stable transfer. We use models like the Sony EV-S9000E, known for its 8mm performance.
* High-Resolution A/D Converters: We use professional converters to capture the analogue signal and convert it to digital. These have high bit-depth and precise sampling rates, minimising quality loss and preserving detail. We use components like the Canopus ADVC3000 for its conversion quality.
* Frame-by-Frame Capture: We capture each frame sequentially, allowing for granular quality control and optimisation. This enables precise restoration and corrections, resulting in superior output. We use Blackmagic Decklink capture cards for their accuracy.
* DaVinci Resolve: We use industry-standard DaVinci Resolve for colour correction, grading, and finishing. This lets us fine-tune colour balance, contrast, and brightness, revitalising faded colours and enhancing the visual appearance to match the original recordings.